Privacy Policy.

We collect information in two ways. What you give us directly, and what’s gathered automatically when you use our website.

Information you provide

• ✦Contact details: your name, email address, phone number, and home address.
• ✦Property details: information about your home you share so we can quote and schedule service (size, number of stories, and similar notes).
• ✦Messages: anything you send us through our forms, email, or phone.
• ✦Payment information: if you become a member, your card details are collected and processed securely by our third-party payment processor. We do not store your full card number on our systems.

Information collected automatically

• ✦Basic device and browser information, your IP address, and the pages you view on our site.
• ✦Usage data gathered through cookies and analytics tools to help us understand and improve the site.

We use the information we collect to:

• ✦Provide, schedule, and perform the services you request.
• ✦Communicate with you about quotes, visits, billing, and support.
• ✦Process payments and manage your membership.
• ✦Send you service updates and, only with your consent, occasional news or offers.
• ✦Improve our website, services, and customer experience.
• ✦Meet our legal, tax, and safety obligations.

We do not sell your personal information. We share it only in these limited situations:

• ✦Service providers who help us operate. Such as our payment processor, website and hosting platform, email provider, and analytics tools, and only to the extent they need it to perform their work for us.
• ✦Legal reasons. When required by law, or to protect the rights, property, or safety of our customers, our company, or others.
• ✦Business transfers. If our business is merged, acquired, or sold, your information may be transferred as part of that transaction.

Our website uses cookies and similar technologies to function properly and to help us understand how visitors use the site. We use analytics tools (such as Google Analytics) that collect standard internet and usage information.

You can control or disable cookies through your browser settings, and you may opt out of Google Analytics using Google’s opt-out tools. Disabling cookies may affect how parts of the site work.

We keep your information for as long as needed to provide our services to you and for legitimate business and legal purposes. Such as maintaining records, resolving disputes, and meeting tax obligations. When we no longer need it, we delete or anonymize it.

You may:

• ✦Ask us to access, correct, or delete the personal information we hold about you.
• ✦Opt out of marketing emails at any time using the unsubscribe link, or by contacting us.
• ✦Contact us with any privacy questions or requests using the details below.

Depending on where you live, you may have additional rights under applicable privacy laws. We will honor those rights as required.

We take reasonable steps to protect your information from loss, misuse, and unauthorized access. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Our website and services are intended for adults and are not directed to children under 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us information, please contact us and we will remove it.

Our site may link to third-party websites we don’t control. This policy doesn’t cover those sites, and we encourage you to review their privacy practices.

We may update this Privacy Policy from time to time. When we do, we’ll revise the “Last updated” date above. Your continued use of our website or services after changes are posted means you accept the updated policy.

If you have questions about this Privacy Policy or how we handle your information, contact us at hello@homesteadhomeservices.com.